All Luxe Scrubs orders are shipped via Royal Mail.
UK Tracked ShippingRoyal Mail Tracked 24 (estimated delivery: 1–3 working days) – £4.99
Tracking information will be sent to the email address provided at checkout once your order has been dispatched.
Orders are typically dispatched within 24 hours of purchase, and you should receive your items within 2–5 working days. Please note that this excludes weekends and bank holidays.
Please ensure all shipping details are entered correctly when placing your order, as we cannot accept responsibility for parcels sent to an incorrect address due to customer error.
While we always aim to dispatch orders promptly, we cannot be held responsible for delays once an order has been handed over to the courier. Delivery timeframes are estimates only and may be affected by factors outside of our control.
If you have any questions regarding your order, please contact us via email at luxescrubs.uk@gmail.com or send us a message on Instagram. We are always happy to help.
To help us assist you as quickly as possible, please include:
- Your order number
- The email address used to place the order
- A clear description of your enquiry
Please allow up to 3 working days for a response.