Terms & Conditions

TERMS & CONDITIONS

Last updated: October 2026

Welcome to Luxe Scrubs. These Terms & Conditions apply to your use of our website and to purchases made through our online store.

By accessing our website or placing an order with Luxe Scrubs, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. ABOUT US

Luxe Scrubs is an online retailer specialising in scrubs and workwear.

For questions regarding these Terms & Conditions or an order, please contact us at:

Email: luxescrubs.uk@gmail.com
Website: www.luxescrubs.uk

Please include your order number and the email address used to place your order when contacting us about an existing purchase.

2. PLACING AN ORDER

When you place an order through our website, you are making an offer to purchase the selected products.

Once your order has been successfully placed, you will receive an order confirmation using the contact details supplied during checkout.

We reserve the right to refuse or cancel an order where reasonably necessary, including where a product is unavailable, there has been an obvious pricing or product information error, or we are unable to authorise or process payment.

If we cancel an order after payment has been taken, you will receive a refund using your original payment method.

3. PRODUCTS

We make every reasonable effort to ensure that product descriptions, photographs, colours, sizing information and other details displayed on our website are accurate.

However, colours may appear slightly differently depending on your device or screen settings.

Product availability is subject to change, and placing an item in your basket does not guarantee that it will remain available until checkout has been completed.

Nothing in these Terms affects your statutory rights. Under UK consumer law, goods supplied must be as described, of satisfactory quality and fit for purpose. GOV.UK

4. PRICES & PAYMENT

All prices are displayed in Pounds Sterling (£) unless otherwise stated.

The total amount payable, including any applicable delivery charges, will be displayed before you complete your purchase.

Payment must be successfully authorised before an order can be processed.

We reserve the right to change our prices at any time. Any changes will not affect orders that have already been accepted.

5. DISCOUNT CODES & PROMOTIONS

Discount codes and promotional offers are subject to their individual terms and availability.

Unless otherwise stated, discount codes cannot be combined with another promotional code or applied retrospectively to an order that has already been placed.

We reserve the right to withdraw, amend or refuse a promotional offer where it has been used incorrectly, fraudulently or outside the stated promotional terms.

6. WEBSITE USE

You agree not to misuse our website, interfere with its operation, attempt to gain unauthorised access to it or use it for unlawful or fraudulent purposes.

We may temporarily suspend access to some or all of the website for maintenance, security or other operational reasons.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the content appearing on the Luxe Scrubs website, including our branding, graphics, photographs, product imagery, written content and website design, belongs to Luxe Scrubs or is used with appropriate permission.

Content must not be copied, reproduced, distributed or used commercially without prior permission.

8. PERSONAL INFORMATION

Personal information supplied through our website is handled in accordance with our Privacy Policy.

Please refer to our Privacy Policy for further information about how we collect, use and protect personal information.

9. LIABILITY

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, or limits any statutory rights available to consumers.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from circumstances outside our reasonable control, subject always to your rights under applicable law.